At ROOLEE, we believe that looking great should feel easy, authentic, and within reach—and that includes getting your carefully curated pieces from our headquarters to your doorstep. We understand that our community of modern women, playful moms, style-savvy teens, and practical dreamers lead busy, multifaceted lives. That’s why we’ve streamlined our delivery process to be as versatile and value-driven as our collections.

✨ Our Promise: Whether you’re shopping for a flowing boho-chic dress, essential kids’ wear, or statement accessories, we ensure your shopping experience is personal, exciting, and trustworthy—right through to delivery.

Your Shipping Options

Choose the delivery method that best fits your timeline and needs. We partner with trusted global carriers to ensure your ROOLEE finds arrive safely and stylishly.

🚚 Standard Shipping Recommended for Speed

Ideal when you can’t wait to wear your new versatile pieces. Perfect for that last-minute outfit refresh or a special occasion.

  • Carrier: DHL or FedEx
  • Cost: $12.95
  • Timeline: Orders are processed within 1-2 business days. Once shipped, delivery typically takes 10-15 business days.
  • Best for: When you want a balance of speed and reliability for your wardrobe essentials.

🎁 Free Shipping Amazing Value

Embodying our core value that quality meets value, we offer free shipping because we believe great style should be accessible.

  • Carrier: EMS
  • Cost: FREE on all orders over $50.
  • Timeline: Orders are processed within 1-2 business days. Once shipped, delivery typically takes 15-25 business days.
  • Best for: Planning ahead for your family-inclusive styles—from ‘Baby Essentials’ to coordinating ‘Sets + Jumpsuits’—and maximizing your budget.

A little patience means more to spend on those flowing dresses, comfy sneakers, or delicate jewelry!

What to Expect After You Order

Our process is designed with curated convenience in mind, from click to closet.

  1. Order Confirmation: You’ll receive an email confirmation immediately after placing your order.
  2. Processing (1-2 days): Our team thoughtfully prepares your items from our curated collection.
  3. Shipping Notification: Once your package is on its way, we’ll send you a tracking link so you can follow its journey.
  4. Delivery: Your carrier will deliver your package directly to your provided address.

Important Delivery Details

🌍 Shipping Destinations

We ship globally to bring effortless style to your everyday life! Please note, we are currently unable to ship to a few select remote regions and parts of Asia. If you have a question about your specific location, our dedicated customer service team is ready to help.

📦 Returns & Exchanges

Confidence in your purchase is key. If something isn’t quite right, you have 15 days from the date you receive your order to initiate a return. We stand behind our products with clear, hassle-free policies.

💳 Accepted Payment Methods

Checkout is secure and simple with: Visa, MasterCard, JCB, and PayPal.

Ready to Elevate Your Everyday?

Discover versatile pieces that transition seamlessly from morning to evening, all at special prices. Your perfect look—from Dresses and Boots to Kids’ Clothing and Accessories—is waiting.

Start Shopping Now

Have questions? Reach out to our friendly team at [email protected]. We’re here for you!

ROOLEE FASHION SHOP
3659 C Street, BRONX, US 10454 | www.rooleeus.com